Payment/ Refund Policy

TREATMENT

  • All treatment packages/series must be paid for, in full, before the first treatment or after consultation.
  • Single Treatments or Pay-As-You-Go Treatments may be paid post-treatment.

REFUNDS ON PACKAGES/ SERIES OF APPOINTMENTS & TREATMENT WHERE THERE WAS A BULK DISCOUNT.

  • Where a patient has had non-negligent treatment a refund cannot be given.
  • For early plan exits, the original bulk discount will become void. The patient will be discounted at the current value. This will be determined by the summation of a single (pay-as-you-go) treatment cost (defined at date of purchase) until it matches amount of treatments received.
  • The amount charged can at no point exceed the original value of the treatment.